CHOICE Connect
Make the Connection. Keep Working on What Comes Next.
CHOICE CONNECT
Where Do You
Want to Begin?
You do not have to navigate every resource alone. Start with the needs that matter to you.
Request CHOICE Support ↗↗
Care
Healthcare and behavioral health connections.
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Home
Housing-related resources and stability.
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Everyday Needs
Food, transportation and community resources.
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A Connection
Find the right local organization.
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A Next Step
Work through what a referral requires.
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Follow-Through
Revisit the plan when circumstances change.
YOUR PATH THROUGH SUPPORT
Reach Out
Tell the CHOICE hub what you need.
Make a Plan
Connect with a local Community Health Worker.
Follow Through
Navigate resources and revisit what is working.
WHAT WE ARE WORKING TOWARD
Useful Connections and Fewer Barriers to Everyday Needs.
Your goals shape the journey. Steps can overlap or change, and progress looks different for each person.
When the System Is Hard to Navigate
Knowing that a resource exists is only a beginning. DHR’s CHOICE Connect Community Health Workers help you identify what you need, find relevant services and follow up on the connection. A conversation might begin with one concern and reveal other barriers that deserve attention.
What Support Can Include
- Finding routes to healthcare, behavioral health and substance use supports.
- Connecting with food, transportation, housing-related resources and other community services.
- Working out which organization to contact, what information is needed and what to try when a referral does not connect.
- Revisiting your priorities and following up as needs or circumstances change.
A Plan Made with You
You help decide what matters and which connections to pursue. Care coordination brings local knowledge and follow-through to that plan. Each organization you are referred to may have its own eligibility rules, availability and application process.
DHR’s CHOICE Connect Team
DHR currently provides CHOICE Connect in Lewis, Pacific, Cowlitz and Wahkiakum counties. Ashley serves Lewis, Marissa serves Pacific, and Yadira serves Cowlitz and Wahkiakum, with Tracie supervising the program. The wider CHOICE network serves all seven counties in our region and routes requests to local partners.
How to Get Started
Request support through CHOICE Connect or call 1-800-662-2499. People seeking help, families, caregivers and community partners can reach out. The hub learns about the request and connects it with a local care-coordination partner.
Why Coordination Matters
Transportation, food, housing and access to care can affect whether someone can follow through on a plan. CHOICE Connect addresses these connections through individualized navigation. We describe this as care coordination, without attributing a clinical treatment effect or a measured DHR health outcome to it.