A Home

A search, a move and the work of sustaining a tenancy.

Meaningful Work

A person’s interests, an opportunity and support after hiring.

Connection

Outreach and follow-through that help a referral become useful.

Progress Belongs to the Person

A goal might be moving into a home, keeping a job, reconnecting with care or finding someone who will keep showing up. DHR’s role is to help a person work through the barriers around that goal. The meaning of progress comes from their circumstances and choices.

Housing: from a Search to a Lasting Tenancy

Our housing work includes the steps before a move and the support that may be needed afterward. Applications, landlord communication, tenancy skills and coordination with other resources are part of building stability. A housing placement and sustained housing are different outcomes, and both deserve careful attention.

Employment: Support Beyond Getting Hired

Employment support can include exploring a person’s interests, making employer connections and following up after hiring. DHR uses IPS principles and participated in a baseline employment fidelity review in 2026. We are using that feedback to strengthen practice. A fidelity review measures alignment with a model, not the number of people employed.

Connection: Making a Referral Useful

Outreach, peer support and care coordination help people work through the distance between being given information and being able to use it. Our public community updates show local partnerships with treatment providers and resource events. They illustrate how the work happens; they do not by themselves establish a clinical or population-level outcome.

Evidence Behind the Approaches

Supported employment. IPS research supports the model’s effectiveness for competitive employment among people with serious mental illness. Those research findings are not DHR’s employment rate.

Supportive housing. DSHS guidance describes individualized housing support grounded in Housing First, harm reduction and person-centered planning. DHR’s policies use these principles.

Recovery navigation. Washington’s RNP standards draw on LEAD. The 2025 WSIPP report assesses implementation and fidelity; it should not be treated as proof of a DHR-specific reduction in arrests.

How We Talk About Results

Evidence for a service model, documentation of services provided and a person’s outcome answer different questions. When we share numerical results, they need a clear reporting period and definition. Referrals, contacts and unique participants are not interchangeable, and enrollment across two programs should not be mistaken for two different people.

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